The solution is to unplug the fiber and reinsert it into the SFP module interface until a โclickโ sound is heard, indicating the fiber connector and SFP module are properly connected. Contamination or damage on the fiber end face requires the use of a fiber end-face inspection. Based on typical issues encountered with optical modules in daily switch applications, this document summarizes basic troubleshooting steps for resolving common faults: 1. Using this. The optical module cannot be properly identified and optical module information cannot be obtained. The working rate, duplex mode, and. Customers in the use of optical modules will more or less encounter a variety of failure problems, such as optical module model selection is correct, the use of jumper is correct and some common problems, customers have the ability to judge and have a clear solution, but for some of the use of. Quick reference for interpreting Digital Optical Monitoring (DOM) values on fiber optic modules (SFP, SFP+, QSFP, etc), identifying acceptable, caution, and unacceptable levels, and general issue troubleshooting examples. This article is intended to provide a basic understanding and layer 1 troubleshooting steps in the event.